FAQ

Frequently Asked Questions


Got a question? We've got answers.

It is easy! Just sign up for a demo or a free trial and JET Seafood will guide you through every step of the process becoming a customer at our marketplace.

You can register for a free trial and JET Seafood will contact you to go through a detailed Know Your Customer onboarding process before you can start trading, all this to ensure security for all parties on the marketplace.

In the startup period if you frequently buy or sell trucks of Norwegian Salmon, you can be a customer at the Seafoodportal. Eventually other types of seafood will be added to the marketplace, but for now we stick to the Norwegian Salmon.

As long as you have a frequent need of selling or buying trucks of Norwegian Salmon you can become a customer at the Seafoodportal.

In the beginning there is a free trial period for all customers of the Seafoodportal. After the trial period, the portal will have several different subscription models. Sellers also pay a fee on every transaction they do.

In the beginning it will only be possible to buy or sell Norwegian Salmon. Eventually other types of Seafood from other origins will be added as well as products like portions etc.

It is the seller who owns the seafood until the agreed point of delivery.

JET Seafood owns the marketplace and is responsible of onboarding all customers through a detailed Know your Customer process to caretake the security of all the counterparts at the marketplace.

All the participants will be anonymous at the marketplace. When the order confirmation is published the buyer and seller and the packing station will be visible.

Through business settings on your company card you can blacklist those packing stations that you do not approve of or simply white list your preferred packing stations.

The seller will specify in the sales order which certifications the fish has. Any false information provided, will be breach of contract.

Initially it will only be fresh and frozen whole salmon that can be traded on the marketplace. Later we will add other types of fish and products like fillets and similar.

Great! That means you can whitelist those packing stations in South of Norway and only be able to buy or sell fish from that region.

All claims will be handled by the seller like you are used to.

JET Seafood is responsible of onboarding credit worthy counterparts to the marketplace. Should you have a new buyer at your hand we can offer online credit insurance within seconds through the well-recognized Euler Hermes corporation.

We can assist you in getting transportation offers within minutes covering transport to most destinations in Europe

No, you cannot do that as it is in breach with the idea of a well-functioning free market. On the marketplace all buyers and sellers will be anonymous and only companies with approved credit rating can be customers of the Seafoodportal to guarantee safe payment.